Last updated: March 2026
Account Information: When you sign up, we collect your name, email address, and business information you provide during onboarding.
Client Data: You may upload information about your clients including names, email addresses, phone numbers, and invoice details. This data is encrypted at rest.
Usage Data: We collect information about how you use our service, including reminder schedules, payment tracking, and feature usage.
Payment Information: Payment processing is handled by Stripe. We do not store credit card numbers.
Encryption: All client personal information (names, emails, phone numbers) is encrypted using AES-256-GCM encryption before storage.
Access Control: Row-level security ensures users can only access their own data.
No AI Training: Your data is never used to train AI models. We use AI only to generate personalized messages within your session.
We store information about individuals who receive payment reminders through our platform. These recipients have the following rights:
Recipients can submit data requests at jolter.ai/privacy/request
You have the right to:
Account deletion includes a 30-day grace period during which you can cancel the deletion.
We retain your data for as long as your account is active. After account deletion:
SMS Consent: We only send SMS reminders to recipients whose consent has been confirmed by you, our customer. We maintain records of consent confirmations.
Timing: Reminders are never sent before 8 AM or after 9 PM in the recipient's local timezone.
CAN-SPAM Compliance: All emails include an unsubscribe mechanism and sender identification.
We use the following third-party services:
For privacy-related questions or to submit a data request, please visit our data request form or email privacy@jolter.ai.
Note: This privacy policy is a template. Please have it reviewed by a qualified attorney before using it in production.